Ordering Policy
- All custom cakes should be ordered at least 1 week prior to the event. However, in order to fully guarantee you will receive the cake you wish, we suggest that you book as soon as you know the date of your event.
- Any changes must be made no later than 1 week prior to delivery.
- Wedding cakes should be ordered at least 6 weeks prior to the event.
- Tastings are done for cakes serving 75+ guests, upon request for an additional fee of $30, for any additional information please feel free to contact us.
- In order to schedule your cake on the event date, a 50% non-refundable deposit is required.
- Without the deposit we will not hold your date, priority will be given to the paying customer.
- The remaining balance is due two days prior to the event due date, for wedding cakes 2 weeks prior.
- Deliveries. There is a cost of deliveries depending on the distance of your location. Minimum delivery fee of $10.
Basic Information
- In the case of fresh flower usage on the cake, the responsibility of the flower safety and safe food practice will rest with the florist and not with Happy Baking. The person placing this order should obtain a notice of plant safety, in question, from the florist.
- Be Aware: Ingredients or machinery may have come in contact with nuts, milk and wheat products.
- Our cakes are exceptionally moist. Keep in mind variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions. Cake flavor and texture is subjective.
- Each cake decorator has a different style. If you provide a picture as a model for us to follow, please realize there might be slight differences.
Return Policy
- Refunds are not provided for any reason.
- Refunds requested due to flavor or texture after cake has been accepted and picked up will NOT be honored. You may qualify for a store credit if the product is brought back to us and the quality of the cake flavor or texture is determined not to meet our standards. Quality determination is solely at the discretion of HAPPY BAKING.
- Refunds requested due to decorating style, color shade or general decoration design, or imperfections caused by weather, heat, humidity, rain, contamination, freezing or any other factors that are beyond our control will not be honored.